EAC Ban Assistance Requested

[Heather]

https://imgur.com/a/RNF7Xsq

Hello, I'm writing to ask for some assistance as I have no other means to reach out to anyone at RageMP. I have been playing GrandRP for 3.5 years and two days ago when relogging into EN1 (I was already in and playing) I got a popup that said I was banned by EasyAntiCheat. I however, do not use cheats so I assumed it was a false positive and would be removed. However it's been nearly 48 hours and I am still banned. 

After doing some research I have found that often these types of bans occur after enabling safe boot on a windows machine which I had just done in order to play Battlefield a few days prior. That is the only thing I can think of that could have caused this issue as I had only done that, and downloaded Battlefield within the past week (I also disabled Windows copilot which I have ruled out as something that may cause this type of ban)

I have been unable to appeal as I can not find the reference number requested (if you could even tell me how to find that, I would be so grateful). I have spoken with admins of my server and they say the only option I have is to reach out to RageMP for support. They can vouch for me as an honest and upstanding player. I would never do something to jeopardize myself in any game I play as I play for enjoyment not for winning.

Thank you for your time and any support you can provide me. I stand to lose a lot if I can not get back into Grand, but most of all I will be losing a community that I have built up over the past 3.5 years and that is simply heartbreaking to me. 

Heather

Edited October 16, 2025 by Heather